School Uniform

Pupils from Year 7 through to Year 11 wear school uniform, as we believe that it is both sensible and economic.  Parents and carers, by accepting a place at the school,  are agreeing that their children will wear full correct school uniform. The wearing of jewellery is strictly limited. A summary of the  uniform expectations is as below.

 

PLEASE NOTE:

Important information please read

From September 2011 the school shop will only keep a stock of school sweatshirts for emergency replacement only.

All other items

White Polo Shirt with School Logo  Royal PE Polo Shirt with School Logo

Royal PE Sweatshirt with School Logo   Royal Shorts  Royal Socks

Will only now be available to purchase via the school’s website direct from the supplier.

At present the school shop has a limited supply of some of the above available to purchase. Please contact the school shop to check stock availability

Before ordering your uniform we advise you to try uniform for size at the school shop before ordering on-line.

 Uniform can be ordered from the comfort of your own home at anytime and can be delivered to the school or school shop FREE OF CHARGE or can be delivered to your home address (delivery fee applies).

Delivery to the school (for existing pupils) will be made to Resources on the Bexwell site during term time.

Delivery to the School Shop at Ryston during school holidays, (for those starting at DMHS or for existing pupils) ready for you to collect. Please check school shop holiday closure dates before selecting this option. You will be informed that you order has arrived. Please collect promptly as we do not have facilities for storage.

The School Shop is located within the Print Centre at our College site at Ryston End

Please note School shop opening hours are limited

Opening Times

TUESDAY WEDNESDAY & THURSDAY ONLY  

8.30am  – 12  then 2pm - 4pm

CLOSED MONDAY and FRIDAY.

 

Half Term

THE SCHOOL SHOP WILL NOT BE  OPEN

 

How to order uniform

Our Uniform supplier is Impact Company Clothing

To purchase uniform please click on the link below.

http://www.im-pact.co.uk 

On entering the site you must enter the following Customer ID and Password to direct you to the Downham Market High School Uniform Page

CUSTOMER ID : downhammarket

PASSWORD : downhammarket

If you have any problems accessing or using the website please contact the school shop on 01366 389013 .

Uniform can be ordered from the comfort of your own home at anytime (there is no order deadline as with the school shop) and can be delivered to the school* FREE OF CHARGE or can be delivered to your home address* (delivery fee applies) - full details are on the company's website.  Delivery to the school will be made to Resources on the Bexwell site during term time and to the School Shop at Ryston during school holidays - ready for you to collect. Please check school shop holiday closure dates (holiday details below)  before selecting this option.

* Selecting the delivery option

Select either deliver to school or to your home address

Click the select button 

All details in red in the terms and condtions section must be completed

Click continue with checkout

IMPORTANT  PLEASE READ THE INFORMATION BELOW   

 If you have chosen to have your your order delivered to school (term time only) or the school shop (school holidays) you must enter your delivery option into the comments box on the terms and conditions page. Doing this will ensure your order is accepted because you are requesting a delivery address that is different to the cardholder's address. Otherwise the order will not go through.

 For Example 

to deliver to DMHS  - In the comments box you must type in the following details  

 Deliver to DMHS    Child's Name     Year and Form

to deliver to the school shop - In the comments box you must type in the following details

deliver to school shop      Your Name    Childs Name   Contact Telephone Number

 

 Important Please Note

The School Shop accepts the following methods of payment

Cheques    Please make cheques payable to DMHS.        IMPORTANT NOTICE REGARDING CHEQUES    From 30th June 2011 banks are withdrawing the cheque card guarantee scheme. If payment is made by cheque goods WILL be held until the cheque is cleared.

Cash       Please DO NOT send cash through the post, as we cannot accept responsibility for any cash that goes astray

THE SCHOOL SHOP DOES NOT ACCEPT PAYMENT BY DEBIT OR CREDIT CARD

COLLECTIONS     You will be informed when your order is ready for collection. Please collect it promptly as we do not have facilities for storage

QUERIES            If you have any queries concerning your order, or school uniform in general, then please call on 01366 389013 .

Please do not call the High School, as they will refer you to us.

We do our best to maintain the prices as per this form but we reserve the right to make changes prior to the expiry date of March 2011.

EXCHANGING UNIFORM      Please contact the school shop - this includes purchase made online.

DMHS School Uniform Shop Exchanges Policy

 Exchanges can be made if:

Garment is faulty

If the item is faulty you will be asked to complete a returns form where details of the fault will be recorded before a replacement can be offered.

Garment size is incorrect but unworn 

If the garment is the wrong size then a replacement will be offered providing the garment has not been worn.  

Replacements cannot be given for items that have been worn unless they are faulty so please ensure you have the correct size before wearing it.

We are unable to exchange items if:

Garment has been worn

We will not exchange sweatshirts with chewed cuffs.  This is not a design/manufacturing fault.

Garment is unworn but smells of cigarette smoke

You have changed your mind and want a refund (you may exchange for an alternative item)

If there is a genuine problem with a garment then there will be no hesitation in offering a replacement but we ask parents to remember that all items are sold at a price that allows us to cover our costs.  The cost of any replacements when not genuine, have to be met by the school as the manufacturer will only refund garments with genuine design faults.  We thank you in advance for your co-operation in this matter.

 

Any pupil not in uniform for any reason on any given day MUST take a parental letter of explanation to his or her Year Head on arrival at school.